Privacy Policy

At NBX Ventures LLC (“NBX Ventures,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, digital platforms, and energy solution services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other identifiers you provide when contacting us or signing up for services.

  • Service-Related Information: Energy consumption data, installation preferences, maintenance requests, and product registrations.

  • Technical Information: IP address, browser type, device information, location data, and activity on our website.

  • Communications: Information you share via forms, chat support, emails, or phone calls.

  • Marketing Data: Preferences, survey responses, testimonials, or feedback used to improve our offerings.

2. How We Use Your Information

Your information helps us provide and improve our renewable energy services. We use it to:

  • Deliver, install, and maintain solar, wind, hydro, and energy management systems.

  • Process orders, payments, and customer support requests.

  • Provide personalized solutions and monitor system performance.

  • Communicate with you regarding updates, offers, and service improvements.

  • Analyze website activity and improve user experience.

  • Comply with legal obligations and industry regulations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Trusted partners who assist in installation, monitoring, or maintenance.

  • Business Partners: When collaborating on joint projects or renewable energy programs.

  • Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.

  • Corporate Transactions: In the event of a merger, acquisition, or transfer of assets.

4. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Restrict or object to certain data processing activities.

  • Request a copy of the information we hold about you.

To exercise these rights, please contact us using the details below.

7. Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. You may adjust your browser settings to refuse cookies, though some features may not function properly.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes indicates your acceptance of the updated Policy.